Contact profile (accessible by clicking a contacts name anywhere on the site)
Message will automatically stop, or opt out, any contacts that text in stop, cancel, or unsubscribe. If they send a message indicating they would like to opt out not using those specific words, users can manually stop the contact.
Contacts can also be opted out in bulk. For more information on opting contacts out in bulk, click here.
In the profile, look for the green checkmark and Opted In under Status. To the right, click Set as opted out.
In the contact's profile, we'll click on Set as opted out under Status.
The red X indicates that the contact is now opted out.
Opting contacts out does not prevent them from texting you. If a contact texts back and you would like to answer them or opt them back in to receiving messages, click here to learn how to restart contacts.